NATIVIK — PRIVACY POLICY

Last updated: September 30, 2025

Your privacy, and your child’s privacy, matters deeply to us.
This Privacy Policy explains how Labtriforce LTD (“we,” “our,” or “us”) collects, uses, stores, and protects personal data when you and your child use the Nativik mobile app (“App”).

We are committed to protecting children’s information and complying with both the “General Data Protection Regulation (GDPR) and the Children’s Online Privacy Protection Act (COPPA).

1. Who We Are

Labtriforce LTD
Aigaiou, 83 Flat/Office 104
Lakatamia, 2302, Nicosia, Cyprus
Email: info@nativik.com
Website: https://nativik.com

We are the data controller responsible for your and your child’s personal information.

2. What Information We Collect

We collect only the minimal amount of information needed for Nativik to function safely and effectively.

Information provided by parents during account setup:

  • Parent’s email address (for account management and communication)
  • Child’s first name and year of birth (to personalize the learning experience)

Automatically collected data:

  • Device information (e.g., model, operating system, language)
  • App usage statistics (e.g., time spent, lessons completed)
  • Anonymous analytics data from Firebase, Appsflyer, and Amplitude

Voice input:

  • The app uses the microphone for pronunciation and speech-recognition features.
  • Voice data is processed in real time to enable interaction but is not recorded, stored, or shared.

We do not collect:

  • Photos or videos of your child
  • Location data
  • Chat messages or any user-generated content

3. Why We Collect This Information

We collect data only for specific, legitimate purposes:

  • To create and manage accounts (using the parent’s email).
  • To personalize learning (using the child’s name and age).
  • To improve app performance and experience (using analytics data).
  • To send service-related messages (e.g., confirmations or account notices).

We never sell or rent personal data.

We do not use data for advertising or marketing directed at children.

4. Legal Basis for Processing

Under GDPR, we process personal data based on:

  • Parental consent: Parents provide explicit consent when creating a child’s account.
  • Legitimate interest: To operate and maintain a safe, effective learning app.

Under COPPA, we collect limited personal data only from parents and only after parental consent.

5. How and Where Data Is Stored

Personal data is stored securely on trusted cloud platforms, including:

  • Firebase (for authentication and data storage)
  • SendGrid (for email delivery)
  • Appsflyer and Amplitude (for analytics and performance tracking)

These providers use industry-standard encryption and comply with privacy regulations.

6. Cookies and Analytics SDKs

Nativik does not use cookies inside the mobile app.
However, we use trusted analytics SDKs to help us understand usage patterns and improve the learning experience:

  • Firebase Analytics
  • Appsflyer
  • Amplitude

All analytics data is anonymized and used for app improvement only — never for personalized ads or marketing.

7. Data Sharing and Third Parties

We share data only with carefully selected third-party providers who help us operate the App.
These include:

  • Firebase Auth (Google) — user authentication and data storage
  • SendGrid — sending account-related emails
  • Appsflyer — measuring app performance
  • Amplitude — understanding user engagement
  • Adapty — managing subscriptions and payments

All third parties comply with GDPR and COPPA standards and act as data processors under agreements that ensure your data is handled securely and lawfully.

We do not share personal data with advertisers, social networks, or any unrelated entities.

8. International Transfers of Data

Some of our service providers (such as Firebase and SendGrid) may process data outside the European Union, including in the United States.

In such cases, we rely on standard contractual clauses and data protection safeguards approved by the European Commission to ensure your data remains secure and compliant.

9. Your Rights as a Parent

You, as the parent or guardian, have full control over your and your child’s personal data.
You have the right to:

  • Access the information we hold about you or your child.
  • Request correction of inaccurate information.
  • Request deletion of your or your child’s data.
  • Withdraw consent for data processing at any time.

To exercise these rights, please contact us at info@nativik.com.

We will respond within a reasonable time and always within the limits set by GDPR and COPPA.

10. Data Retention

We keep personal data only for as long as necessary to provide our services.

When an account is deleted or inactive for a prolonged period, we permanently delete or anonymize all associated personal data.

11. Data Security

We take data protection seriously.
We use:

  • Encryption for data transmission and storage.
  • Secure authentication systems (Firebase).
  • Regular monitoring for unauthorized access or data breaches.

If a data breach occurs, we will notify affected users and authorities in accordance with legal requirements.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in privacy regulations.

If significant changes are made, we will notify parents through the App or by email before the new policy takes effect.

The “Last updated” date at the top will always show when the policy was most recently revised.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact us at:

Email: info@nativik.com
Address: 83 Flat/Office 104, Lakatamia, 2302, Nicosia, Cyprus
Website: https://nativik.com

We believe in protecting children’s privacy and building trust with families.

Nativik is designed to be a safe, educational, and joyful environment for your child — and that includes protecting their data with care.